GoGetGlam.com accepts orders 24 hours a day, every day of the week. Orders are processed in the order they are received only on Monday through Friday and expedited shipping orders, such as Priority and Express shipping, are elevated in priority to meet the delivery deadline. All orders are shipped from our location in either Connecticut, or NYC. We ship to all U.S. states and follow the standard methods available by USPS.
Once an order has been placed, we are unable to cancel or alter the order in any way after 1 hour has passed from time order was submitted. Please make sure all information submitted is accurate as well as color, quantity etc.
Orders placed are usually processed and shipped within 7 to 10 business days from the time the order is placed. Priority and Express orders placed before 11:00 AM PST will be processed and shipped out the next business day. Priority and Express orders placed after 11:00 AM PST will be processed and shipped out within 2 business days. Orders placed from Friday to Sunday will be processed the following Monday and shipped within 2~4 days. USPS does not pick up on weekends.
Orders that contain a different shipping address from billing address may be subject to review, in which case the customer will be contacted. This can delay shipping time. GLAM cannot guarantee same day expedited shipping when an order is placed on hold for review. Tax rate is based on the shipping address and not the billing address.
We DO ship to APO or FPO addresses. To show our support for the men and women who risk their lives for our well-being, we do not upcharge for military shipments. Standard U.S. Shipping rates apply including Free Shipping for orders over $65.
In the U.S. USPS observes the following holidays for 2017:
GLAM is not responsible for packages scanned delivered to the address provided for shipment. It is the responsibility of the customer to communicate with your postal carrier should they need to leave the package in a dedicated area. We are unable to file claims for recovery through USPS when a package is scanned delivered and therefore cannot provide compensation for a package deemed not received by the customer.GLAM is only responsible for the item from the initial scan indicating the package has left our facility. After that scan, responsibility rests with the package recipient.
-Orders exceeding $200 will be sent with signature required and recipient must be home to sign for item or simply respond to the notice left by USPS with a signature in order to have delivery rescheduled. If the signature is not obtainable, a re-stock fee will be charged equal to 15% of the order's sale amount which will be deducted from the refund due to the customer.
- We are not responsible for packages that are delivered to a wrong address due to an incorrect or incomplete shipping address provided by customer.
|Express Shipping||1-2 business days for 1 DAY EXPRESS
2-3 business days for 2 DAY EXPRESS
|Standard SAVER Shipping||5-10 business days|
GLAM offers Free USPS Standard shipping when the subtotal in your shopping bag is greater than or equal to $65.00, excluding tax and any other offers or price adjustments. This offer is valid in all 48 contiguous U.S. states, and also includes Alaska, Hawaii, and all other U.S. Territories including Guam, American Samoa, Puerto Rico and U.S. Virgin Islands. Terms are subject to change without notice.
U.S. 48 continental states
|Order Amount||Standard Shipping
(4-9 business days)
|Express 1 DAY/Express 2 DAY
(Allow 1 Day Processing)
|$0 - $23.99||$5.95||$24.95/$15.95|
|$24.00 - $64.99||$9.95||**same as above**|
|$65.00 and Up||*Free||**same as above**|
|$100.00 - $149.99||*Free||**same as above**|
|$150.00 - $199.99||*Free||N/A|
Canada Shipping & Handling
(7-15 business days)
|$0 - $49.99||$20|
|$50.00 - $99.99||$25|
|$100.00 - $149.99||$30
|$150.00 - $299.99||$45|
|$300.00 - $399.99||$50|
|Order Amount||International Shipping & Handling
(9-17 business days)
|$0 - $49.99||$25|
|$50.00 - $99.99||$39|
|$100.00 - $199.99||$49|