Shipping Rates & Information

Where do we ship?

Dot & Bo ships to any street address in the United States including Hawaii and Alaska*. We ship orders via UPS, FedEx, United States Postal Service, and our White Glove delivery service. Dot & Bo does not ship to PO Boxes, APO/FPO addresses, or any of the U.S. Territories including Puerto Rico.

U.S. Shipping Charges (48 States)
Order Value Shipping Charge
  Up to $25.00   $4.95
  $25.01 to $50.00   $7.95
  $50.01 to $100.00   $9.95
  $100.01 to $200.00   $15.00
  $200.01 to $300.00   $25.00
  $300.01 to $400.00   $35.00
  $400.01 to $500.00   $45.00
  Over $500.00   8% of Merchandise Total

* Dot & Bo currently charges an additional fee for packages shipped to Hawaii and Alaska.

We do not currently ship internationally.

Shipping Surcharges

Shipping is a hard cost we incur from our shipping partners. In addition, shipping surcharges are applied to furniture pieces that are heavy, large, or have angles that make them difficult to maneuver. See individual product pages for shipping surcharge details.

Estimated Time of Arrival

We do our best to get your order to you on time. After you place an order, look for a confirmation email with estimated delivery date. You can also check your My Account page for up-to-date delivery estimates and information. Delivery times may vary.

We work with designers all over the world to bring you unique and beautiful products. Many are handmade, while others are sourced overseas in places like Denmark, Portugal, and Bali. Coordinating delivery from so many sources takes time and care, and we ship products together to keep costs low. Each item is inspected before shipping, and furniture takes extra time to transport. But rest assured, our products are worth the wait.

Undelivered Packages

We are currently unable to reship packages that are returned to us by the carrier. All undelivered packages will be automatically restocked and refunded, minus shipping costs and a 15% service fee. To re-order with a new address, you may place a new order online or contact us at (800) 693-9937.

Multiple Packages Shipped for One Order

Your order may arrive in multiple packages. You are only charged one delivery fee for the entire order. If you would like to have them combined, please contact customer service.

Sales Tax

Dot & Bo is obligated by law to collect sales tax on orders to California addresses.

Home Delivery Services

We work directly with a few trusted shipping partners to ship products safely and securely from our warehouses to your home. We use the most cost-effective delivery methods possible. Oversized and heavy products cost more, and additional charges may apply.

If you miss your scheduled delivery appointment or cannot receive your order within the available delivery timeframes, you may be subject to storage, redelivery or restocking fees.

Have more questions?

Visit our Contact Us Page.

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